Terms and Conditions

Removal Van Marylebone Service Terms and Conditions

These Terms and Conditions set out the basis on which Removal Van Marylebone provides removal, packing, loading, transport, unloading and related services within our usual service areas and throughout the UK. By booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming any booking.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below:

1.1 "Company" means Removal Van Marylebone, the provider of the removal and associated services.

1.2 "Customer" means any individual, business, or organisation that requests, books, or uses the services of the Company.

1.3 "Services" means any removal, packing, loading, unloading, transportation, storage arrangement, or related services performed by the Company.

1.4 "Service Area" means the areas in which the Company routinely operates, including Marylebone and surrounding districts, and any other locations within the United Kingdom agreed in advance.

1.5 "Goods" means the items and personal property to be moved, handled, or otherwise dealt with by the Company in the performance of the Services.

1.6 "Contract" means the agreement between the Company and the Customer for the supply of Services, incorporating these Terms and Conditions and any written quotation or confirmation.

2. Scope of Services

2.1 The Company provides domestic and commercial removal services, including but not limited to household moves, office relocations, and transport of furniture and personal belongings within the UK.

2.2 Any additional services, such as packing, unpacking, furniture assembly or disassembly, or the provision of packing materials, will only be supplied if specifically agreed and may be subject to additional charges.

2.3 The Company reserves the right to refuse to carry any Goods that are hazardous, illegal, excessively heavy, or otherwise unsuitable for transport, in its reasonable opinion.

3. Booking Process

3.1 Bookings may be made through the Company's designated booking channels, which may include online forms or other methods specified from time to time. The Customer must provide accurate and complete information regarding the location, access details, size of the move, and any special requirements.

3.2 Any quotation provided by the Company is based on the information supplied by the Customer. The Company reserves the right to amend the quotation or apply additional charges if the information supplied proves to be incomplete, inaccurate, or misleading.

3.3 A booking will only be confirmed once the Customer has accepted the quotation and any required deposit or advance payment has been received by the Company, where applicable. Until confirmation is issued by the Company, no Contract is formed.

3.4 The Customer must notify the Company of any changes to the booking details as soon as reasonably possible. Changes may result in revised pricing, altered timescales, or unavailability of the requested date or Service.

4. Access and Parking

4.1 The Customer is responsible for ensuring that suitable access is available at both collection and delivery addresses, including any additional collection or drop-off points specified in the booking.

4.2 Where parking permits, suspensions, or specific entry permissions are required, it is the Customer's responsibility to obtain them in advance unless the Company has explicitly agreed in writing to arrange them. Any fines, penalty charges, or additional costs incurred due to insufficient access or parking restrictions may be charged to the Customer.

4.3 If access is significantly more difficult than described at the time of booking, the Company may charge additional fees to cover extra time, labour, or equipment required, or may reasonably refuse to complete part or all of the Services if it is unsafe or impracticable to proceed.

5. Customer Responsibilities

5.1 The Customer must ensure that all Goods to be moved are properly packed and ready for transport unless the Company has agreed to provide packing services. Fragile or high-value items should be clearly labelled and, where appropriate, separately identified to the Company before loading.

5.2 The Customer must remove any items from drawers, cupboards, or appliances that could be damaged or cause damage during transport, unless the Company specifically advises otherwise.

5.3 The Customer is responsible for disconnecting and reconnecting appliances, fixtures, and fittings, unless the Company has expressly agreed to provide such services.

5.4 The Customer shall ensure that no prohibited items are included in the Goods, including but not limited to firearms, ammunition, illegal substances, flammable or explosive materials, or perishable foods likely to deteriorate during transit.

6. Payments and Charges

6.1 Prices are normally quoted on either a fixed-price basis or an hourly rate, as indicated in the quotation or booking confirmation. The basis of charging will be clearly stated to the Customer before the Contract is formed.

6.2 Unless otherwise agreed, payment is due either in advance of the Service date or on completion of the job on the same day, as specified in the quotation or booking confirmation.

6.3 The Company may request a deposit or full payment in advance to secure a booking. Any deposit requirements will be communicated to the Customer before confirmation of the booking.

6.4 If payment is not made when due, the Company reserves the right to suspend or cancel the Services and to charge reasonable interest on overdue amounts until payment is received.

6.5 Any extra work or waiting time caused by delays beyond the Company's control, including but not limited to issues with access, keys, documentation, or third parties, may be charged at the Company's standard hourly rates.

7. Cancellations and Amendments

7.1 If the Customer wishes to cancel or reschedule a booking, the Customer must notify the Company as early as possible. Cancellation terms and any applicable charges will depend on the notice period provided.

7.2 Where the Customer cancels a confirmed booking with more than a specified minimum notice period, which will be indicated in the quotation or booking correspondence, the Company may refund any deposit paid, subject to reasonable administrative deductions where applicable.

7.3 Where cancellation is made with short notice, the Company may retain part or all of any deposit paid, or charge a cancellation fee based on a reasonable estimate of the costs and loss of business incurred as a result of the cancellation.

7.4 The Company reserves the right to cancel or postpone the Services due to circumstances beyond its reasonable control, including but not limited to severe weather, vehicle breakdown, staff illness, or safety concerns. In such cases, the Company will seek to offer an alternative date or a refund of any sums paid for Services not performed, but shall not be liable for any indirect or consequential losses arising from the cancellation or postponement.

8. Liability for Loss or Damage

8.1 The Company will take reasonable care in handling the Goods and will use appropriate skill and diligence in providing the Services.

8.2 The Company's liability for loss of or damage to Goods will be limited to a reasonable amount, taking into account the nature and value of the Goods, unless a higher level of cover is agreed in writing prior to the move. It is the responsibility of the Customer to arrange additional insurance if required.

8.3 The Company will not be liable for:

(a) Loss or damage arising from the inherent defect, natural deterioration, or fragility of the Goods.

(b) Loss or damage to items packed by the Customer, unless it can be clearly shown that such loss or damage was caused by the Company's negligence.

(c) Indirect or consequential loss, including but not limited to loss of profits, business interruption, or loss of opportunity.

(d) Loss or damage resulting from war, terrorism, acts of government, extreme weather, or any other event beyond the Company's reasonable control.

8.4 The Customer is advised to be present at collection and delivery addresses to inspect the Goods and premises. Any visible loss or damage should be reported to the Company as soon as possible, and in any event within a reasonable period after completion of the Services.

8.5 Nothing in these Terms and Conditions shall exclude or limit the Company's liability for death or personal injury caused by its negligence, or for any other liability which cannot legally be excluded or limited under applicable law.

9. Excluded Items and Special Risks

9.1 The Company does not accept responsibility for the transport of money, jewellery, precious metals, valuable documents, or items of exceptional value, unless specifically agreed in writing in advance. Customers are strongly advised not to include such items in the Goods.

9.2 The Company will not be responsible for damage to or loss of items such as plants, animals, or perishable goods, and such items should not normally be included in the Goods for transport.

9.3 Where the Company agrees to move unusually heavy, awkward, or delicate items, this will be subject to prior inspection and specific terms. Additional charges and conditions may apply due to the increased risk and handling requirements.

10. Waste, Disposal and Environmental Regulations

10.1 The Company operates in accordance with applicable UK waste and environmental regulations. The Company is not a general waste carrier and will not remove or dispose of household or commercial waste unless such service has been explicitly agreed and complies with relevant legislation.

10.2 The Customer must not request the Company to dispose of items that constitute controlled, hazardous, or regulated waste unless this has been specifically arranged in advance and is permitted under applicable regulations. Additional charges may apply for any authorised disposal service.

10.3 If the Customer includes prohibited or regulated waste within the Goods without the Company's prior knowledge and consent, the Customer may be responsible for any resulting fines, penalties, or additional costs incurred by the Company.

10.4 Where the Company, by prior agreement, removes unwanted items for disposal or recycling, it will use authorised facilities and follow any relevant duty of care requirements. The Customer remains responsible for ensuring that any items to be disposed of are lawfully capable of being transferred.

11. Delays and Events Beyond Our Control

11.1 The Company will use reasonable efforts to complete the Services within the estimated timeframe. However, timing is not of the essence and the Company cannot guarantee precise completion times.

11.2 The Company is not liable for delays or failure to perform the Services due to events beyond its reasonable control, including traffic congestion, road closures, accidents, mechanical failures, severe weather, public transport disruption, or delays caused by the Customer or third parties.

11.3 Where a delay significantly affects the provision of the Services, the Company will inform the Customer as soon as reasonably practicable and discuss appropriate arrangements, which may include rescheduling or adjusting the scope of Services.

12. Complaints and Claims

12.1 If the Customer is dissatisfied with any aspect of the Services, they should raise the issue with the Company as soon as possible so that any concerns can be investigated and, where appropriate, addressed.

12.2 Any claim for loss or damage to Goods should be notified to the Company within a reasonable period of becoming aware of the issue, and in any event within a timeframe that allows for proper investigation and assessment.

12.3 The Customer agrees to cooperate with the Company in any investigation of a complaint or claim, including providing evidence of damage, photographs, or other relevant information upon request.

13. Data Protection and Privacy

13.1 The Company will collect and process personal data provided by the Customer for the purposes of managing bookings, providing the Services, handling payments, and meeting legal obligations.

13.2 The Company will take reasonable steps to protect personal data and will not sell Customer details to third parties. Information may be shared with service providers or authorities where necessary for performance of the Contract or compliance with legal requirements.

14. Governing Law and Jurisdiction

14.1 These Terms and Conditions, and any Contract between the Company and the Customer, shall be governed by and construed in accordance with the laws of England and Wales.

14.2 The parties agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms and Conditions or the Services provided by the Company.

15. General Provisions

15.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court or competent authority, the remaining provisions shall continue in full force and effect.

15.2 The failure of the Company to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision.

15.3 The Customer may not assign or transfer any of their rights or obligations under the Contract without the prior written consent of the Company. The Company may assign or subcontract its rights and obligations where this does not materially reduce the level of service provided.

15.4 These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between the Customer and the Company in relation to the Services and supersede any prior understandings or agreements, whether written or oral.

By confirming a booking with Removal Van Marylebone or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.



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Best-priced Removal Van Services in Marylebone

Call our experts today and enjoy our high quality removal van Marylebone service at affordable prices.



 Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Removal Van Marylebone Made Easy

Our dedicated movers can help with any type of removal in NW1. Furthermore, for all of our services we offer competitive prices, suitable for everyone. When you contact us we will provide a free quotation and offer you the best removal van Marylebone service for you.

  • Get in touch with our removal van firm and book an appointment
  • Discuss with our team your requirements and pick a moving date
  • Have the best movers in Marylebone, NW1 carry out your removal

What Our Customers Say

Excellent on Google
4.8 (63)
M

First-class company and great staff. The two workers provided top service and were approachable and thorough. I highly recommend them for anyone needing to move.

J

Really impressed with the professionalism and quality of service. Flawless process, ten out of ten, and I've already told so many people about Moving Vans Marylebone.

C

The workers did a fantastic job! I truly valued their consideration in removing shoes so my new carpet wasn't harmed. They were efficient and very polite.

K

Everything about the move went off without a hitch--punctual team, safe transport, and peace of mind.

R

Man with a Van Marylebone impressed me with how easy they made booking, the clear and regular updates, and that their rates were lower compared to many others.

J

RemovalVanMarylebone was prompt and handled the entire flat move with great efficiency and speed.

A

Can't recommend Man with a Van Marylebone enough! The team was amiable, solution-oriented, and worked quickly. My house move became a worry-free experience with all my items well looked after.

R

My move with Removal Van Marylebone went smoothly thanks to the efficient and friendly crew who took good care of all my things.

M

Moving for work couldn't have gone smoother thanks to RemovalVanMarylebone. They guided me through budget-friendly shipping and ensured all my possessions arrived safely.

A

Helpful over the phone, the staff arrived right when they said they would and worked efficiently. They were hard-working, and I felt we received a high standard of service.

L

Using RemovalVanMarylebone was the best decision for my move. Booking was efficient, the driver was friendly, and my stuff arrived without any problems. Really affordable too.

J

Truly the best moving service we have worked with. Man with a Van Marylebone' movers were prompt, respectful, handled everything carefully, and finished up way ahead of schedule.

C

Great attention to detail from a respectful team. Everything was done as per our agreement. Will hire again for sure.

L

The entire team, office and movers alike, provided great communication. Efficient, organized, and even brought some packing supplies along.

C

Great experience with this removals crew. They were flexible, efficient, and exceptionally courteous. I felt confident everything would be handled well--and it was!

A

After looking at several options, Moving Vans Marylebone gave us the best deal. Their crew was friendly, responsible, and really eased our worries about moving.

E

Prompt, reliable, and very helpful with every aspect of our job. Service was outstanding, and the price was excellent too. Happy with our decision!

F

Punctuality and efficiency stood out. All of my items were protected, and I liked that the price was fixed ahead of time.

C

Really happy with the service. Staff was both welcoming and hardworking, ensuring everything was packed and delivered securely. Recommend them!

M

Movers were courteous and skilled, ensuring all my belongings were safely transported. The move was smooth and stress-free--will definitely use Marylebone Removal Vans again.

R

Choosing Man with a Van Marylebone for my relocation was the best decision--no damage occurred, their efficiency was unmatched, and their approachable support team was always ready to help. Packing took little time.

M

Highly professional team--showed up punctually and worked efficiently. Finished with time to spare! Thank you so much. Will book you again!

M

I selected RemovalVanMarylebone for a second move and was impressed once again. Both moves were smooth, with careful handling of all items, clear communication, reliable scheduling and pricing, and a hardworking, pleasant team.

O

Man and Van Marylebone is my go-to for reliable service. Friendly and helpful staff made everything easier. I recommend them and will return in the future. Thanks!

T

Courteous, efficient, and spot on with timing--the best choice for removals. Highly recommend!

C

Consistently punctual, hardworking, and attentive, your crew is wonderful to collaborate with. Their excellent communication and care ensure my complete satisfaction every time!

A

I was so impressed by how kind and helpful the removal staff were. It made the whole process a breeze and it didn't cost a fortune!

S

A very friendly and professional head office made the booking process smooth, and the movers were both super friendly and efficient.

Z

For our recent office move, their service was stellar. All was well arranged, response times were adequate, and the moving team handled everything professionally and efficiently.

E

Outstanding service all the way through! The team offered remarkable support, handling my mattress with care and ensuring it was delivered as expected. Professionalism, reliability, and efficiency make Moving Vans Marylebone a highly recommended choice!

J

I highly recommend Man with a Van Marylebone for taking the stress out of our move. Their service was excellent.

D

Having chosen RemovalVanMarylebone for my move, I was met with professionalism and careful handling. Each step, from packing to loading, was conducted meticulously. I highly suggest their services.

B

I was impressed with Moving Vans Marylebone' timely arrival and effective communication. The delivery personnel were very courteous, and I was kept informed via emails, texts, and phone notifications. Superb service, deserving of high recommendation!

C

Professional, courteous, and attentive - the Removal Van Marylebone team impressed us through and through. We've used them on two occasions and will surely do so again. They were always on time, managing every detail with care. Highly recommend this outstanding service to anyone.

J

The removal team excelled during our office move, offering friendly and accommodating service. Their willingness to do extra made them stand out. I'd gladly recommend their services and use them again.

K

I had the support of RemovalVanMarylebone for two big moves within a single year. They exhibited professionalism, organization, efficiency, and accommodation, with each team member knowledgeable in their duties.

J

The movers were on time, courteous, and very helpful, completing the entire moving process in under two hours. I'd unquestionably consider using them again and recommending them.

N

The process, from booking through to the day of the move, was professional and considerate. The team meticulously dismantled furniture and ensured it was placed correctly. Highly recommend Man and Van Marylebone. Thank you.

J

Choosing Marylebone Removal Vans was the best decision for my move recently. Their movers were amazing, super polite, and worked diligently throughout the moving process, making it stress-free and easy. All items were delivered on time and in great condition. I'll definitely hire them again and recommend them to others.

J

Displaying rapidity, efficiency, and professionalism, my movers excelled. Moving accompanied by a small child seemed daunting but they ensured smooth sailing. Marylebone Removal Vans impressed me once again since my prior experience.

T

The team showed up as promised, exuding friendliness, and handled my belongings carefully and worked diligently and efficiently. They greatly reduced the moving-induced stress, ensuring everything was transported safely. I will certainly choose them again and advise friends and family to do the same!

A

Every engagement with RemovalVanMarylebone is pleasurable. My move was handled with ease, free from any hitches. All staff were amazing throughout. Our family consistently relies on their smooth service.

K

The Man and Van Marylebone team maintains high standards of reliability and efficiency, respecting all items and prioritizing safety at reasonable rates. Thanks!

D

From the very start to the conclusion, communication radiated friendliness and professionalism. The movers completed the job with remarkable speed and cheerfulness. I was very impressed by their handling of our relocation and would recommend them with confidence. We would gladly use them for upcoming moves!

R

Marylebone Removal Vans provided fantastic service! Rates were fair, and the movers were efficient, timely, and pleasant. Highly endorse!

I

Moving day went as expected with the help of the professional and trustworthy Van Hire Marylebone team. They made the whole process smooth, and I'd hire them again.

J

Exceptional service, thanks! From organization to move day, Marylebone Removal Vans made it all so simple. Handled bulky items easily and protected fragile ones well. Friendly and efficient team. Thank you so much!

A

Wonderful service. Van Hire Marylebone were timely, packed everything flawlessly, and there were zero issues. Couldn't be happier.

S

The move was swift and hassle-free, very much appreciated. The moving company provided excellent service and was on time. Highly recommend!

J

The movers were first-class, handling all jobs with care and dedication. Moving Vans Marylebone is highly recommended.

B

Efficient and friendly packers! They organized everything well and got the job done quickly. I would hire them again without hesitation.

Y

Both drivers were very punctual and helpful, delivering great service. I'd highly recommend them for any move.

A

The staff showed great politeness and assistance. The job was handled without a hitch. Shoutout to the company, I strongly suggest them. Will definitely consider them again.

Z

Remarkable and easy service! Utilized RemovalVanMarylebone for moving a large bookcase. Great communication, prompt arrival, and item stayed intact.

K

My friend recommended them to me. I was hesitant at first but then I trusted her. I hired them and alas! That was awesome. I didn't even think they would do such a great job.

S

Our trust in RemovalVanMarylebone has only grown stronger over time as they continue to provide exceptional moving and storage services for us. They truly go above and beyond for their clients.

G

Have already started recommending Man and Van Marylebone and their home relocation service to all of my family and friends. I've never used a removal company that has been so professional, efficient and forthcoming with solutions. A superb service.

E

My heartfelt gratitude goes out to the movers for taking charge of my relocation and making it a seamless affair.

C

I couldn't be happier with the level of support and service they provided from beginning to end.

K

My sincere gratitude to Marylebone Removal Vans and the movers they provided me with. Their responsiveness was amazing and they managed everything expertly ensuring no adverse events occurred while moving day was going on. As a result of their help, I was able to settle into my new house happily and without any problems.

D

Thanks to this company and their office removals team, the transition into our new workspace weren't nearly as stressful as I thought it'd be. I'm glad I hired them.

J

The office relocation went by without a hitch. They knew just how to handle my office equipment and load everything up to ensure no damages occurred. It was the professional service I'd been after.

B

This was my first house move and I was really nervous about finding the right removal company. A couple of places I spoke to were really unhelpful, so it was amazing to finally find Man and Van Marylebone who were so sympathetic and helpful, and really set my mind at ease. They explained everything very clearly and on moving day the team were absolute stars. I'd use again in a heartbeat.

Contact us

Company name: Removal Van Marylebone
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 66 Chiltern St
Postal code: W1U 4GB
City: London
Country: United Kingdom
Latitude: 51.5202800 Longitude: -0.1555350
E-mail: [email protected]
Web:
Description: Hire our great removal van firm in Marylebone, W1 and have a low-cost solution that doesn’t compromise on the high standards of service.